FAQ

How long does it take to ship my order?

We generally process your order in 1-3 days. After we processed your order it takes about 5-10 business days to deliver your order. Keep in mind that delivery times may vary depending on the amount of orders we have to process and the carrier.

Can i get a refund?

Yes, of course! We have a 30-day refund policy, no questions asked! Just contact us by reaching out to Info@Navidora.com and we'll gladly assist you.

Is my confidential information save?

We use the best encryption to keep your information save! Don't worry!

I received a damaged package, what do i do now?

Oh no, we are sorry to hear that. Reach out to our customer service and we will get you a replacement as soon as possible!

Can i track my parcel?

Yes, as soon as we send out your parcel you'll receive a tracking link in your email. Use the tracking link on our site or just click on it to track your parcel!